Terms of service

Please read these terms carefully before placing an order or using our website. By accessing roastandbean.com or purchasing our products, you agree to be bound by these terms.

1

About us

Roast & Bean ("we," "us," or "our") is an online coffee retailer operating at roastandbean.com. We source and roast premium, small-batch coffee and tea, and sell related merchandise including apparel and mugs directly to consumers in the United States and internationally.

2

Eligibility

You must be at least 18 years old to use our website or place an order. By using roastandbean.com, you represent that you meet this requirement and that the information you provide is accurate and complete.

3

Orders & payment

All orders placed through our website are subject to availability and acceptance. We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors or suspected fraud.

Prices are listed in USD and are subject to change without notice. Sales tax is applied where required by law. Payment is collected at the time of order via our supported payment methods (Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, Google Pay, and Shop Pay).

We offer free standard shipping on all US orders. Delivery timelines are estimates and not guaranteed. Risk of loss and title for products pass to you upon delivery to the carrier.

4

Product descriptions

We make every effort to accurately describe our products, including roast profiles, tasting notes, origin, and apparel sizing. However, we do not warrant that product descriptions or other content on our site are error-free. Product appearance, packaging, and availability may vary. Coffee and tea are agricultural products and natural variation in flavor between batches is expected.

5

Returns & exchanges

Our returns and exchanges policy governs all eligible product categories, including coffee & tea, apparel, and mugs. Please review our full returns policy for details. All requests must be submitted within 30 days of purchase or delivery via our contact page.

6

Subscriptions

If we offer subscription or recurring delivery options, you authorize us to charge your payment method on the agreed schedule. You may cancel or modify your subscription at any time before your next billing date by contacting us. We are not responsible for charges that occur before a cancellation is processed.

7

Intellectual property

All content on roastandbean.com — including the Roast & Bean name, logo, photography, product copy, and design — is owned by or licensed to us and protected by applicable intellectual property laws. You may not reproduce, redistribute, or commercially exploit any content without our prior written consent.

8

Acceptable use

You agree to use our website only for lawful purposes. You may not:

Attempt to gain unauthorized access to our systems or data

Use automated tools to scrape, crawl, or harvest content

Submit false, misleading, or fraudulent orders or reviews

Resell our products commercially without prior authorization

9

Disclaimer of warranties

Our website and products are provided "as is." We make no warranties, express or implied, regarding fitness for a particular purpose, merchantability, or uninterrupted availability of our website. We do not guarantee that our website is free of errors or security vulnerabilities.

10

Limitation of liability

To the fullest extent permitted by law, Roast & Bean shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products, even if we have been advised of the possibility of such damages. Our total liability for any claim related to a purchase shall not exceed the amount you paid for that order.

11

Privacy

Your use of our website is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using roastandbean.com, you consent to our data practices as described therein.

12

Governing law

These terms are governed by the laws of the United States and the state in which Roast & Bean is registered, without regard to conflict of law principles. Any disputes shall be resolved in the courts of that jurisdiction. If you are located outside the US, local consumer protection laws may also apply.

13

Changes to these terms

We may update these terms from time to time. When we do, we will revise the effective date at the top of this page. Continued use of our website after changes are posted constitutes your acceptance of the revised terms. We encourage you to review this page periodically.